Frequently Asked Questions
Answers to the questions we hear most. Can't find what you're looking for? Get in touch — we reply within 15 minutes.
All our services are provisioned automatically; bringing a service online can take up to 15 minutes depending on its type. Registering a domain can take up to 48 hours while DNS servers around the world update.
As soon as your payment is received the service is activated and the access details are sent to the email you registered with.
Get in touch with our specialists and they'll migrate all of your services for free.
Many factors affect your site's ranking — how long it's been online, whether it matches certain keywords, and more. SEO is the process of improving your site's position in search engines.
Cookies are temporary files your browser uses to store the information websites need to work correctly.
From 5.6 to the latest on our shared hosting. On a VPS or dedicated server we can install whichever version you prefer.
We guarantee 99.95% uptime — that's 365 days minus about 4 hours a year.
You can use our password generator: https://password.rso.bg/